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Intellectual Property Rights, Protection Policy

1. Overview respects intellectual property rights of others and we expect our users to respect such intellectual property rights. Intellectual property infringement claims are dealt with in accordance with laws of Viet Nam, and international conventions on intellectual property

2. Intellectual Property Rights Protection

Longhaiplaza shall remove counterfeits, replicas, or other unauthorized items;

Violations of Intellectual Property Rights Protection Policy shall result in

- Removal of listings

- Account suspension

- Termination of service agreement has the full discretion to take any enforcement action anytime for certain violations, such as where litigation has already been initiated by intellectual property rights holder.


All intellectual property infringement claims shall be dealt with under penalty of perjury. Intellectual property right holders further agrees to indemnify and hold Longhaiplaza harmless from all claims, causes of action, damages arising out of any disputes caused by Longhaiplaza’s removal of product listings pursuant to intellectual property infringement claims

Being a neutral e-commerce platform, does not adjudge conflicting intellectual property infringement claims. Any action taken by shall not be considered as an endorsement of any intellectual property infringement claim. All conflicting intellectual property infringement claims shall be separately resolved by the relevant conflicting parties.

4. Online notification

Intellectual property right holders shall use intellectual property infringement report to make any relevant claim.

Longhaiplaza provides an efficient and transparent channel for intellectual property right holders to file intellectual property infringement claims and request takedown of allegedly infringing listings from the Site.

Three types of documents to be submitted to Longhaiplaza for the purpose of dealing with intellectual property infringement claims are:

a. Proof of identity of the complaining party and relevant authorization if the complaining party is not the intellectual property right holder

b. Proof of intellectual property ownership;

c. Clickable hyperlinks exactly directing to the relevant allegedly infringing listings on the Site.

Members subject to intellectual property infringement claims may submit notifications to dispute the corresponding claims. Intellectual property right holders will be notified if such notifications are filed and may accept or reject such notifications. Longhaiplaza reserves the right to reinstate any listing subject to intellectual property infringement claims at our discretion

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